About MDS
Management Development Solutions helps
businesses and organizations achieve their vision and
objectives through exemplary management practices.

Dr. Mark Spool, founder and president of MDS, is a pragmatic, results-oriented consultant with over 30 years experience in leadership development. His expertise is in:
> Coaching executives and high potential employees
> Designing and conducting customized 360-degree feedback

Designing, administering and interpreting employee engagement surveys

> Developing performance management systems
> Establishing succession planning processes
> Developing competency models
> Conducting supervisory/management training programs

Example outcomes of the above initiatives:
> Enhanced performance of leaders (improved 360-feedback ratings)
> Increased bench strength (more "Ready Now" candidates)
> Improved effectiveness and efficiency in work products
> Improved employee engagement scores
> Decreased turnover of highly valued employees

Mark's breadth of consulting experience includes companies in finance, manufacturing, food and beverage, pharmaceutical, retail, and oil and chemical, as well as family-owned businesses, government agencies, and not-for-profit organizations. Mark has also held management positions in ARCO Chemical Company, Payless ShoeSource and Marathon Oil Company.

Credentials and career highlights:
> Ph.D. in Industrial/Organizational Psychology from Michigan State University
> Lead judge for the HR Department of the Year and the CEO of the Year Award
> Baldrige certified examiner for the Delaware Quality Award
> Former instructor at Penn State and Villanova Universities
> Published several articles in his field
> Served on the board of directors of non-profit organizations
> Recently nominated for HR Consultant of the Year

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